Privacy Policy

We collect only what we need to run the service:

• Account information. When you sign in with Google, we receive your name, email address, and profile picture. We store the OAuth tokens Google issues so you stay signed in.
• Your content. The prompts you send, the responses models return, chat titles, images you generate, and any files you attach. This is stored so your history is there when you come back.
• Usage and device data. IP address and browser user agent tied to your session, plus aggregate analytics (pages visited, features used) through Google Analytics.
• Payment records. Plan type, amount, currency, transaction ID, and status. Card numbers never touch our servers — see Payments.
• Settings. Your preferences, and — if you add your own provider API keys — those keys, encrypted at rest.

We use your data to:

• Deliver the core product — routing your prompts to the model you picked and returning the response.
• Keep your chat history, preferences, and generated images available across sessions.
• Authenticate you and keep your account secure.
• Process payments, apply your plan limits, and send receipts.
• Diagnose bugs, prevent abuse, and understand which features get used.
• Send service email you ask for or need to receive (receipts, account notices).

We do not sell your personal information, and we do not use your chats to train our own models.

100AIChats is a gateway to models we do not operate. When you send a message, the content of that message — and enough of the conversation for the model to have context — is transmitted to the provider behind the model you selected.

• OpenRouterroutes text chat to the underlying labs (OpenAI, Anthropic, Google, Meta, and others). Their handling is governed by OpenRouter’s policy and the policy of the lab that serves the model.
• GenVR Research receives image prompts and returns generated images.
• Supermemory, when enabled, stores conversational memory so the assistant can recall context across chats.

Each provider has its own retention and training practices, and those practices can change. If a conversation is sensitive, treat it as you would any third-party service — and prefer a model whose provider policy you have read. Do not paste credentials, government IDs, health records, or other sensitive personal data into chats.

Payments are processed by Dodo Payments, which acts as merchant of record. Your card details are entered on their checkout and are never stored on or transmitted through our servers. We receive only the transaction outcome — plan, amount, status, and a transaction reference — which we store to provision your plan and support billing questions.

We share data with service providers who process it on our behalf, under contract, for the purposes described above:

• Google — sign-in (OAuth) and website analytics.
• OpenRouter, GenVR Research, Supermemory — model inference and memory.
• Dodo Payments — payment processing and invoicing.
• Resend — transactional email delivery.
• Vercel — application hosting and delivery.
• GitHub — repository access, if your plan includes it and you link an account.
• Our managed PostgreSQL provider — primary data storage.

Beyond these, we disclose data only when legally required (valid legal process), to protect our rights or users’ safety, or as part of a merger or acquisition — in which case we will notify you before your data becomes subject to a different policy.

We keep your account and chat data for as long as your account is open. Delete a chat and it is removed from your account; delete your account and we remove your personal data and content within 30 days, except records we must keep for tax, accounting, or fraud-prevention purposes. Backups age out on their own cycle. Data already sent to an AI provider is subject to that provider’s retention schedule and may persist there after deletion on our side.

All traffic runs over TLS. Any provider API keys you supply are encrypted at rest. Access to production data is limited to people who need it to operate the service. No system is perfectly secure, so we cannot guarantee absolute security — if we become aware of a breach affecting your personal data, we will notify you and any regulator as required by law.

You can, at any time:

• Access and export your chat history from the app.
• Delete individual chats, or your entire account, from Settings.
• Opt out of analytics using your browser’s Do Not Track or a content blocker.
• Revoke our access to your Google account through your Google security settings.

Depending on where you live — including the EEA/UK under GDPR and California under the CCPA/CPRA — you may also have the right to correct your data, restrict or object to processing, request portability, and lodge a complaint with your data protection authority. California residents have the right not to receive discriminatory treatment for exercising these rights; note again that we do not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, email support@100aichats.com and we will respond within the period your law requires.

We and our providers operate in multiple countries, including the United States. Using 100AIChats means your data may be transferred to and processed in a country whose data protection laws differ from those where you live. Where required, we rely on Standard Contractual Clauses or an equivalent transfer mechanism.

100AIChats is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, email us and we will delete it. Users between 13 and the age of majority in their jurisdiction need a parent or guardian’s consent.

We may update this policy as the product changes. We will revise the “last updated” date at the top, and for material changes we will give notice in the app or by email before they take effect. Continuing to use 100AIChats after a change means you accept the updated policy.

Questions, requests, or complaints about privacy: email support@100aichats.com. You can also read our Terms of Service.